What syncs between Katana and SKUSavvy
The table below shows how each type of data moves between Katana and SKUSavvy.
Data | Direction | Status |
Orders | Two-way | Available |
Products | SKUSavvy → Katana | Available |
Inbound stock transfers | SKUSavvy → Katana | Available |
Inventory sync | SKUSavvy → Katana | Available |
Locations and mapping
After you connect SKUSavvy from Katana's Integrations page, the configuration screen opens on the Location tab. Each SKUSavvy warehouse maps to its own dedicated Katana location. Click Add to Katana to create that location automatically.
Not mapped: the warehouse hasn't been mapped yet. Click Add to Katana to create its location.
Unlink: pauses a mapped warehouse. Its status shows Unlinked.
Relink: resumes syncing for an unlinked warehouse.
Only mapped warehouses sync. Nothing syncs until you click Activate sync in the header.
Products sync
Product mapping creates a required link between each SKUSavvy product and a Katana item. You can choose how SKUs are matched:
Direct 1:1: the SKUSavvy SKU and the Katana SKU are the same.
SKU aliases: the SKUSavvy SKU is linked to a different Katana SKU.
Products are imported by SKU:
A SKU that already exists in Katana is matched to that product.
An unknown SKU creates a new Katana product when it's needed.
Kits and bundles are imported as Katana products. Add a bill of materials (BOM) of components to them in Katana. A kit on an order still appears as a single sales order row.
SKU aliases
A SKU alias links a SKUSavvy SKU to a different Katana SKU. Use aliases when the same product is coded differently in the two systems. Upload your SKU alias mapping before you import products.
Orders sync
From SKUSavvy to Katana
Orders import once they reach the import-from status you configure. The default is the Open state.
Imported orders keep updating automatically through every later status change.
Each SKUSavvy order becomes one Katana sales order, with one row per order line. The order source is SKUSavvy.
Each shipped package becomes a Katana fulfillment with its carrier and tracking number. A shipment with several packages creates one fulfillment per package. Together, these fulfillments never exceed the ordered quantities.
When an order is canceled in SKUSavvy, it's deleted in Katana only if the sales order is still open.
From Katana to SKUSavvy
A Katana sales order is pushed to SKUSavvy as an outbound order when it reaches the Ready for fulfillment status.
After the push, its progress in SKUSavvy is tracked back in Katana.
Changes you make to the sales order in Katana after the push don't update the SKUSavvy order.
Canceling the Katana sales order doesn't cancel the SKUSavvy order.
Inventory sync
SKUSavvy stock levels appear in Katana as read-only External inventory at each warehouse's mapped location. The surfaced number is SKUSavvy's On hand quantity. You can't edit this inventory in Katana, and Katana never sends stock changes to SKUSavvy.
Reconciliation compares Katana's in-stock quantity with SKUSavvy's on-hand quantity. It runs on a schedule or on demand. Any differences are corrected with stock adjustments in Katana, so your stock figures reflect SKUSavvy's physical stock.
Inbound shipments
Each SKUSavvy inbound shipment becomes one Katana stock transfer. The transfer number is the PO number when one is present. Otherwise, it's the inbound ID.
Destination: the Katana location mapped to the inbound's warehouse.
Origin: the location you assign for each destination warehouse. This must be mapped.
The stock transfer tracks the inbound's status, and received quantities update the transfer.
Katana stock transfers move from in transit to received. Partial receipts show as updated expected and received quantities until the shipment is fully received.
Canceling an inbound in SKUSavvy deletes its stock transfer in Katana.
What does not sync
Product changes from Katana aren't pushed to SKUSavvy.
Stock changes from Katana aren't pushed to SKUSavvy.
Changes to a Katana sales order after it has been pushed don't update the SKUSavvy order.
Canceling a Katana sales order doesn't cancel the pushed SKUSavvy order.
Returns and RMAs aren't synced.
Serial numbers aren't tracked. Lot and batch data appears read-only where SKUSavvy provides it.
Disconnecting
To disconnect, go to Katana's Integrations page and open the SKUSavvy integration. Once disconnected, syncing stops: no new orders, fulfillments, inbound shipments, or inventory updates are imported, and no sales orders are pushed to SKUSavvy. Records already imported into Katana stay in Katana, including sales orders, fulfillments, stock transfers, products, and stock adjustments.