What syncs between Katana and Shipfusion
The table below shows which data flows between Katana and Shipfusion, and in which direction.
Data | Direction | Status |
Orders | Two-way | Available |
Products | Shipfusion → Katana | Available |
Inbound stock transfers | Shipfusion → Katana | Available |
Inventory sync | Shipfusion → Katana | Available |
Locations and mapping
After you connect, the configuration screen opens on the Location tab. Each Shipfusion warehouse maps to its own dedicated Katana location.
Add to Katana creates the Katana location for a warehouse and maps it 1:1.
A warehouse that has never been mapped shows Not mapped until you click Add to Katana.
To pause a mapped warehouse, click Unlink. Its status then shows Unlinked.
To resume a paused warehouse, click Relink.
Only mapped warehouses sync. Nothing syncs until you click Activate sync in the header.
Products sync
Product mapping creates a required link between each Shipfusion product and a Katana item. You choose how SKUs are matched: direct 1:1, or through SKU aliases.
Products are imported by SKU:
If the SKU already exists in Katana, the product is matched to that item.
If the SKU is unknown, Katana creates the product when it is needed.
Kits and bundles become Katana products. Add a BOM of their components in Katana. A kit order line stays a single sales order row.
SKU aliases
A SKU alias links a Shipfusion SKU to a different Katana SKU. Use aliases when the same product has different SKUs in the two systems, so it matches the correct Katana item instead of creating a new one. Upload your SKU alias mapping before you import products.
Orders sync
From Shipfusion to Katana
Orders import once they reach the configured import-from status. The default is the Open state. After import, they keep updating automatically through every later status change.
Each Shipfusion order becomes one Katana sales order, and each order line becomes one row. The order source is Shipfusion.
Each shipped package becomes a Katana fulfillment with the carrier and tracking number.
A multi-package shipment creates one fulfillment per package, so one order can show several fulfillments. Together they never exceed the ordered quantities.
If an order is canceled in Shipfusion, it is deleted in Katana only if it is still open.
From Katana to Shipfusion
When a Katana sales order reaches the Ready for fulfillment status, Katana sends it to Shipfusion as an outbound order. From then on, its progress syncs back to Katana in the same way as imported orders.
Canceling the Katana sales order does not cancel the Shipfusion order.
Changes you make in Katana after the order has been sent do not update the Shipfusion order.
Inventory sync
Shipfusion stock levels appear in Katana as read-only External inventory at each warehouse's mapped location. Katana shows the on-hand quantity.
Reconciliation compares Katana's in-stock quantity with Shipfusion's on-hand quantity. It runs on a schedule or whenever you start it. For any difference, Katana creates a stock adjustment, so Katana stays aligned with the warehouse.
Inbound shipments
Each Shipfusion inbound shipment becomes one Katana stock transfer. The transfer number is the PO number when one exists, or the inbound ID otherwise.
Destination: the Katana location mapped to the inbound's warehouse.
Origin: the location assigned for each destination warehouse. This assignment must be mapped.
The stock transfer follows the inbound's status, and received quantities update the transfer. If the inbound is canceled, its stock transfer is deleted.
Katana stock transfers have two states: in transit and received. Partial receiving shows as updated expected and received quantities until the shipment is fully received.
What does not sync
Product or stock changes are not sent from Katana to Shipfusion.
Changes made in Katana to an order after it has been sent to Shipfusion.
Canceling a sent order in Katana does not cancel it in Shipfusion.
Returns and RMAs.
Serial-number tracking. Lot and batch data appears read-only where Shipfusion provides it.
Disconnecting
To disconnect, open the Shipfusion integration from Katana's Integrations page. When you disconnect, syncing stops immediately: Katana no longer imports or updates orders, fulfillments, inventory, or inbound shipments, and no longer sends orders to Shipfusion.
Records already brought into Katana stay in Katana, including sales orders, fulfillments, products, and stock transfers.