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Connect Portless to Katana

Import Portless orders, send Katana sales orders for fulfillment, and see Portless stock at mapped Katana locations.

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Written by Argo Ohvril

What the Katana–Portless integration does

Portless is an ecommerce fulfillment platform and global carrier network. It ships orders from fulfillment centers in China to customers in 85+ countries, combining warehousing, air freight, customs handling, and local last-mile delivery.

By connecting Katana with Portless, you can:

  • Import orders as sales orders: Each Portless order becomes a Katana sales order that keeps updating, with shipped packages added as fulfillments with carrier and tracking.

  • Send Katana sales orders to Portless for fulfillment: A Katana sales order is pushed to Portless when it reaches the Ready for fulfillment status.

  • Handle cancellations automatically: A cancelled Portless order is removed from Katana, and its fulfillments are reverted first.

  • Import products by SKU: Portless products match existing Katana products by SKU, and SKU aliases bridge SKUs that don't match.

  • See stock levels at mapped locations: Portless stock appears as read-only external inventory at each warehouse's mapped Katana location.

sync diagram showing Portless on one side and Katana on the other: arrows from Portless to Katana labeled orders, fulfillments and tracking, products, and inventory levels, and one arrow from Katana to Portless labeled sales orders at Ready for fulfillment

Before you start

  • An active Portless account.

  • A Portless API Key. Your Portless representative sets up API access and provides this key.

  • A Katana account with permission to manage integrations.

Connect Portless to Katana

  1. Open Katana's Integrations page and find the Portless tile.

  2. Click Connect.

  3. Enter your API Key in the connection form and confirm.

    the Katana connection form for Portless showing a single API Key input field and a confirm button

  4. Once Portless has approved the connection, the configuration screen opens on the Location tab. The integration status shows Connected with Sync inactive, and an Activate sync button appears in the header. Map each Portless warehouse to its own Katana location, or click Add to Katana to create one.

    the Portless configuration screen on the Location tab, listing Portless warehouses each mapped to a Katana location, with Add to Katana options, Connected and Sync inactive status, and the Activate sync button in the header

  5. Click Activate sync to start syncing data with Portless. Nothing syncs until you do this.

How your daily workflow looks

  1. When a Katana sales order reaches Ready for fulfillment, Katana sends it to Portless.

  2. Orders placed through your Portless-connected channels import into Katana as sales orders.

  3. Portless picks, packs, and ships the orders.

  4. Each shipped package appears in Katana as a fulfillment with carrier and tracking. Order statuses keep updating automatically.

  5. Portless stock levels update at your mapped Katana locations.

  6. You plan purchasing and production in Katana using up-to-date order and stock data.

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