What the Katana–Snapfulfil integration does
SnapFulfil is a cloud-based warehouse management system (WMS) from Synergy Logistics. It supports warehousing and fulfillment operations for retail, e-commerce, third-party logistics, manufacturing, food and beverage, and other industries.
By connecting Katana with Snapfulfil, you can:
Import orders as sales orders: Each Snapfulfil order becomes one Katana sales order and keeps updating as its status changes.
Track fulfillments and shipping: Each shipped package becomes a Katana fulfillment with carrier and tracking details.
Import products by SKU: Products match existing Katana products by SKU, and SKU aliases bridge SKUs that don't match.
See warehouse stock levels: Snapfulfil stock appears as read-only external inventory at each mapped Katana location.
Map warehouses to locations: Each Snapfulfil warehouse syncs to its own dedicated Katana location.
Before you start
An active SnapFulfil account.
The three values the Katana connection form asks for: your API URL, a Username, and a Password for a dedicated SnapFulfil API user. Your SnapFulfil implementation team can help you get them.
A Katana account with permission to manage integrations.
Connect Snapfulfil to Katana
In Katana, open the Integrations page and find the Snapfulfil tile.
Click Connect.
In the connection form, enter your API URL, Username, and Password. Then confirm.
After Snapfulfil approves the connection, the configuration screen opens on the Location tab. The integration status shows Connected with Sync inactive, and an Activate sync button appears in the header. Map each Snapfulfil warehouse to a Katana location. You can use Add to Katana to create a dedicated location.
Click Activate sync to start syncing data with Snapfulfil. Nothing syncs until you do this.
How your daily workflow looks
Snapfulfil receives orders, and they reach your configured import-from status.
Katana imports each order as a sales order and keeps it updated through later status changes.
Snapfulfil picks, packs, and ships the order.
Each shipped package appears in Katana as a fulfillment with carrier and tracking details.
Stock levels at your mapped locations update in Katana as read-only external inventory.
You plan production and purchasing in Katana using the current order and stock picture.



