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Connect Quiet Platforms to Katana

Send Ready for fulfillment orders to Quiet Platforms and import orders, products, stock levels, and inbound shipments.

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Written by Argo Ohvril

What the Katana–Quiet Platforms integration does

Quiet Platforms is a logistics and fulfillment platform for retailers and brands. It offers order fulfillment, returns management, inventory management, and multi-carrier delivery orchestration.

By connecting Katana with Quiet Platforms, you can:

  • Import orders as sales orders: Quiet Platforms orders become Katana sales orders, with shipped packages added as fulfillments with carrier and tracking details.

  • Send sales orders to Quiet Platforms for fulfillment: Katana pushes a sales order to Quiet Platforms as an outbound order when it reaches the Ready for fulfillment status.

  • Import products by SKU: Products match existing Katana products by SKU, and SKU aliases bridge SKUs that don't match.

  • See stock levels at mapped locations: Quiet Platforms stock numbers appear as read-only external inventory at each warehouse's mapped Katana location.

  • Track inbound shipments as stock transfers: Each Quiet Platforms inbound shipment becomes a Katana stock transfer that updates as stock is received.

sync diagram showing Katana and Quiet Platforms side by side. One arrow from Katana to Quiet Platforms is labeled 'Sales orders (at Ready for fulfillment)'. Arrows from Quiet Platforms to Katana are labeled 'Orders and status updates', 'Fulfillments with carrier and tracking', 'Products by SKU', 'Inventory (read-only)', and 'Inbound shipments → stock transfers'.

Before you start

  • An active Quiet Platforms account.

  • API access set up by your Quiet representative, along with the credentials the connection form asks for: API key, Webhook API key, and Client ID.

  • A Katana account with permission to manage integrations.

Connect Quiet Platforms to Katana

  1. In Katana, open the Integrations page and find the Quiet Platforms tile.

  2. Click Connect.

  3. Enter your API key, Webhook API key, and Client ID, then confirm.

    the Katana connection form for Quiet Platforms with three empty input fields labeled API key, Webhook API key, and Client ID, and a confirm button below them

  4. After Quiet Platforms approves the connection, the configuration screen opens on the Location tab. The integration status shows Connected with Sync inactive, and an Activate sync button appears in the header. Map each Quiet Platforms warehouse to its own Katana location. Use Add to Katana to create a new location automatically.

    the Quiet Platforms configuration screen open on the Location tab, listing Quiet Platforms warehouses each with a Katana location mapping and an 'Add to Katana' option, with the status 'Connected' and 'Sync inactive' and an 'Activate sync' button in the header

  5. Click Activate sync to start syncing data with Quiet Platforms. No data syncs until you activate sync.

How your daily workflow looks

  1. When a Katana sales order reaches Ready for fulfillment, Katana sends it to Quiet Platforms as an outbound order.

  2. Quiet Platforms picks, packs, and ships the order.

  3. Orders and their status changes appear in Katana as sales orders. Each shipped package is added as a fulfillment with carrier and tracking details.

  4. Inbound shipments to Quiet Platforms warehouses appear in Katana as stock transfers, which update as stock is received.

  5. Quiet Platforms stock levels update as read-only external inventory at your mapped Katana locations.

  6. You plan production and purchasing in Katana using this up-to-date data.

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