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How to find your Shippingbo credentials

No API keys needed: sign in with your Shippingbo account login and approve Katana's access to your data.

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Written by Argo Ohvril

What Katana asks for

You don't need API credentials to connect Shippingbo to Katana. Instead, you authorize the connection with your Shippingbo account login. When you click Connect in Katana, Shippingbo asks you to:

  • Sign in to Shippingbo: Use the login for the Shippingbo account you want to connect.

  • Approve access for Katana: Confirm that Katana can read your Shippingbo data.

Find your credentials in Shippingbo

  1. Make sure you know the login for the Shippingbo account that manages your warehouses and orders.

  2. In Katana, open the Integrations page, find the Shippingbo tile, and click Connect.

  3. When the Shippingbo sign-in appears, log in with your Shippingbo account.

  4. Review the access request and approve it. You then return to Katana, and the configuration screen opens.

The exact wording of the sign-in and approval screens can vary. If you can't sign in, or you aren't sure which Shippingbo account to use, contact the Shippingbo support team for help.

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