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How to find your Whiplash (Ryder) credentials

Request API access, then sign in with your Whiplash (Ryder) username and password to authorize Katana.

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Written by Argo Ohvril

What Katana asks for

You don't need API credentials to connect Whiplash (Ryder) to Katana. Instead, you authorize the connection by signing in with your Whiplash (Ryder) account. The authorization screen asks for:

  • Username: the login you use for your Whiplash (Ryder) account.

  • Password: the password for that Whiplash (Ryder) account.

Find your credentials in Whiplash (Ryder)

  1. Make sure API access is enabled for your Whiplash (Ryder) account. To enable it, fill out Whiplash's API Access Request Form.

  2. On the form, if you're asked for a Testing OAuth callback URL and don't have one yet, enter "Please Provide Temporary" in that field. For the Production OAuth callback URL, contact Katana support for the correct value.

  3. After API access is enabled, open Katana's Integrations page, find the Whiplash (Ryder) tile, and click Connect.

  4. On the Whiplash (Ryder) authorization screen, sign in with your usual Whiplash (Ryder) username and password, then approve access for Katana.

If you're not sure which login to use, or whether API access is enabled, contact Whiplash (Ryder) support.

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