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Basics of Zap creation

Zaps can only be created within Zapier, not in Katana

Dayvid Lorbiecke avatar
Written by Dayvid Lorbiecke
Updated over 2 weeks ago

Zaps are automated workflows built in Zapier. They cannot be created inside Katana — you must set them up directly in your Zapier account.


How Zap creation works in Zapier

  1. Log in to your Zapier account.

  2. Choose a trigger app and event (the action that starts the workflow).

  3. Select Katana as the action app.

  4. Configure the action (e.g., create a sales order or customer in Katana).

  5. Test and turn on the Zap.

You can also use pre-made templates in Zapier for the most popular Zaps.


What you can do with Katana Zaps

With Zapier, you can:

  • Import sales orders into Katana from other apps.

  • Import customers into Katana from other apps.


Example tutorials

Here are some common workflows for importing sales orders to Katana:


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