Understand when Shopify order updates apply to manufacturing orders (MOs) in Katana.
Key principle
Make-to-Order (MTO) MOs → Linked to a sales order (SO). Changes in the SO can affect them.
Make-to-Stock (MTS) MOs → Independent of SOs. Changes in Shopify orders do not affect them.
How SO changes affect MOs
1. Make-to-Stock (MTS)
No impact.
The MO continues as planned, regardless of changes in Shopify SOs.
2. Make-to-Order (MTO)
Impact depends on the MO status:
Not started
SO quantity changed → MO quantity is updated automatically.
SO deleted → MO is deleted.
Blocked, Work in progress, or Done
SO quantity changed → MO is converted to MTS. The link between SO and MO is removed.
SO deleted → MO is converted to MTS. The link is removed.
How Katana notifies you
Schedule (Make screen)
Unlinked MOs are marked with an amber circle next to the MO number.
Hover to see why (e.g., SO deleted or SO quantity changed).
Filter impacted MOs by clicking the triangle with an exclamation mark.
Choose a filter to see the connected MOs and clear the when done.
MO detail view
A message explains what changed:
SO quantity changed → Choose to:
Update MO quantity → re-establish link with SO (MO stays MTO).
Keep current MO quantity → MO remains as MTS.
SO deleted → Acknowledge the change. MO remains MTS.
Messages remain visible at the bottom of the MO detail view for history. Multiple changes will display multiple messages.
Key takeaways
Shopify changes only affect MTO MOs.
For in-progress or completed MOs, links are removed and the order becomes MTS.
Katana clearly flags affected MOs in the Schedule and MO detail view, giving you options to adjust or continue production.
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