Skip to main content
Add-on removal

Remove add-ons from your Katana subscription to manage costs.

Mart-Mattis Niinepuu avatar
Written by Mart-Mattis Niinepuu
Updated over a week ago

Removing an add-on from your account can have major effects on your data and account depending on how much they've been used prior to removal.

Add-on removal (trial vs. paid)

If you remove an add-on during a trial period, this will take effect immediately.

If an add-on that is being paid for is removed, it will actually be removed at the end of the existing billing cycle.

Reviewing affected data before removal

Once an add-on has been removed, expect to have data completed removed if the data was reliant on that add-on. You also may lose access to certain areas where the data was being stored.

Before removing an add-on, double check to ensure you've moved data around so that it won't be deleted (if you want to keep the information) and be prepared to lose access to certain connected data.

Your feedback is invaluable. Let us know your thoughts on this article or anything in Katana you'd like to see improved: [email protected]

Did this answer your question?