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Starshipit integration

Use Starship it to help manage your shipping and fulfillment and sync updates with Katana.

Dayvid Lorbiecke avatar
Written by Dayvid Lorbiecke
Updated over a week ago

Starshipit is a shipping and fulfillment platform that helps retailers save time, reduce costs, and deliver a smoother shipping experience. It integrates with major carriers worldwide, including Australia Post, DHL Express, Sendle, TNT, Royal Mail, and many more.

With Starshipit, you can manage multiple carriers and platforms from a single dashboard, automating label printing, order syncing, and customs documentation. It also supports flexible carrier rate options and branded tracking to improve customer satisfaction.


Benefits of the Katana–Starshipit integration

Marketing image of Starshipit
  • Automate shipping workflows: Print labels, compare live carrier rates, and streamline warehouse operations.

  • Sync orders automatically: Orders flow from Katana into Starshipit without manual copying.

  • Bring your own carrier rates: Use your negotiated rates with no additional per-label fees, or choose from Starshipit’s ready-to-use services.

  • Improve customer experience: Provide branded tracking pages, shipping notifications, self-service returns, and multiple checkout options.

  • Save time with automation: Orders import automatically every 20 minutes, and tracking data flows back into Katana.

  • Full support: Access free onboarding, training, and ongoing support from Starshipit.


What the integration does

  • From Katana → Starshipit: Order details are synced so you can generate and print shipping labels directly in Starshipit.

  • From Starshipit → Katana: Tracking numbers and shipping updates are sent back to Katana, and orders are automatically marked as fulfilled.


How to connect Starshipit with Katana

Initial connection

  1. Log in to your Starshipit account (or create one — a 30-day free trial is available).

  2. Go to Settings.

    Starshipit screenshot: Showing where Settings is located

  3. Choose Integrations and click Add a new integration.

    Starshipit screenshot: Shows where the Add a new integration button is located within Integrations

  4. Find KatanaMRP in the list of Inventory, Warehouse or Retail Management Platforms and click on it.

    Starshipit screenshot: Shows where you can find Katana within integrations

  5. Select the Enabled checkbox and click Authorize.

    Starshipit screenshot: Highlights the Enabled checkbox for connecting Katana

  6. A new window will open. Log in to your Katana account to grant access.

  7. After login, you’ll be redirected back to Starshipit with the integration active.

Set order status to import

  1. Under Status to import, choose which Katana order statuses you want to sync.

    Starshipit screenshot: Shows the status to import dropdown

  2. Click Save.

Enable automatic order imports

  1. Go back to the main Integrations page and make sure the box for Automatically import orders from all integrations (typically every 20 minutes) is checked.

    Starshipit screenshot: Shows the checkbox for automatically importing orders from all integrations

  2. New Katana orders will now automatically appear in Starshipit.

  3. When you ship orders through Starshipit, tracking details are sent back to Katana and orders are marked as Fulfilled.


Workflow summary

  1. Sales orders are created in Katana.

  2. Orders are imported into Starshipit (automatically or manually).

  3. Shipping labels are generated using your chosen carrier.

  4. Starshipit sends tracking numbers and status updates back to Katana.

  5. Orders in Katana are marked as fulfilled.


Support

For questions or help with setup, contact the Starshipit support team directly through their website.


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