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Shiptheory integration

A shipping management platform that connects manufacturers with carriers to automate shipping labels, manifests, and tracking operations

Dayvid Lorbiecke avatar
Written by Dayvid Lorbiecke
Updated this week

Shiptheory is a shipping management platform that connects manufacturers with domestic and international carriers to automate shipping labels, manifests, and tracking.

By integrating Katana with Shiptheory, you can:

  • Automate label printing and shipping tasks.

  • Apply custom shipping rules based on order value, weight, or destination.

  • Reduce manual work and streamline fulfillment.


Data synced between Katana and Shiptheory

From Katana to Shiptheory

When a sales order (SO) is created and marked as Packed or Delivered in Katana, it can be sent to Shiptheory. The following data will sync:

  • Recipient details from the customer’s shipping address.

  • Shipment products from the SO line items.

Important: SKU values in Katana must be unique and cannot be blank. Duplicate or empty SKUs will be skipped during the sync.

Note: Once an SO has been imported into Shiptheory, changes to these fields in Katana will not sync.

From Shiptheory back to Katana

After the shipment is processed in Shiptheory, the following syncs to Katana:

  • Updated SO status (based on your setup preferences).

  • Tracking number.

  • Tracking URL.


How to connect Shiptheory to Katana

  1. Create a Shiptheory account or sign-in.

  2. Connect Katana as a Sales Channel.

    Screenshot of sales channels available in Shiptheory

  3. Click Connect and then log in to Katana.

    Screenshot of the Connect button for Katana inside Shiptheory


How to automate shipping and label printing

  1. Connect carriers

    • In Shiptheory, go to Carriers > Manage Carriers

      Screenshot of the Carriers > Manage Carriers button inside Shiptheory
    • Add your carrier accounts to enable shipping through Shiptheory.

  2. Process a shipment

    • Once Katana SOs are imported, open the shipment in Shiptheory.

    • Select a carrier and print the label (see this guide for details).

  3. Add product details

    • All products are stored in the Shiptheory product catalog.

    • Add information such as product dimensions, weight, and tariff codes to save time on future orders.

  4. Set up shipping rules

    • Configure shipping rules based on order value, weight, or destination.

    • Enable automatic label printing to fully automate your shipping workflow.

With these steps, your Katana–Shiptheory integration will handle shipping efficiently with minimal manual input.


Learn more


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