Automate shipping, compare rates, and simplify fulfillment with 2Ship.
What is 2Ship?
2Ship is a multi-carrier shipping solution that helps you:
Compare carrier rates in real time
Automate label printing and documentation
Save time and money with streamlined shipping processes
By integrating Katana with 2Ship, you can automate shipping tasks and keep your order management system up to date.
What syncs between Katana and 2Ship
Katana → 2Ship
When you choose to send sales orders (SOs) to 2Ship (either when created or when marked as Packed in Katana), the following data is transferred:
Sender data: pulled from the Katana location address
Recipient data: pulled from the customer’s shipping address on the SO
Shipment contents: pulled from SO line items
Once imported into 2Ship, changes to these fields in Katana will not sync automatically.
2Ship → Katana
After confirming the shipment in 2Ship:
The SO status in Katana changes to Delivered
The tracking number is added to the SO
The tracking URL is added to the SO
Shipping fees from Katana are not supported in this integration.
How to connect 2Ship to Katana
Create a 2Ship account (or log in to an existing one).
Add your sender data if this is your first time using 2Ship.
Go to Settings > Store Connections.
Click on Add New Connection Wizard, choose Katana from the dropdown menu, and press Connect.
Sign in to Katana when prompted to authorize the connection.
Confirm your connection settings, change the Go Live field to "Yes", and click FINISH.
That’s it — Katana is now connected to 2Ship!
How to ship a sales order via 2Ship
In Katana, create a new SO or mark an existing SO as Packed (or Not shipped, depending on your chosen trigger).
In 2Ship, go to Ship > Orders and open the SO from the list.
Open the SO and review the shipping details, then add:
Package information (weight, dimensions, etc.)
Select your preferred carrier and shipping options.
Click Ship in 2Ship. The system will:
Print shipping labels and documents
Sync updates back to Katana (SO marked as Delivered, with tracking number and link added)
Your feedback is invaluable. Let us know your thoughts on this article or anything in Katana you'd like to see improved: [email protected]