What syncs between Katana and Its Here
The table below summarizes how data moves between Its Here and Katana for this integration.
Data | Direction | Status |
Products | Its Here → Katana | Available |
Inventory sync | Its Here → Katana | Available |
Locations and mapping
After Its Here approves the connection, the configuration screen opens on the Location tab. Each Its Here warehouse maps 1:1 to its own dedicated Katana location.
Not mapped: the warehouse has never been mapped. Click Add to Katana to create its Katana location automatically.
Unlink: pauses a mapped warehouse. Its status then shows Unlinked.
Relink: resumes syncing for an unlinked warehouse.
Only mapped warehouses sync. Nothing syncs until you click Activate sync in the header.
Products sync
Product mapping creates a required link between each Its Here product and a Katana item. First, choose how SKUs are matched:
Direct 1:1: the Its Here SKU must equal the Katana SKU.
SKU aliases: an alias mapping translates Its Here SKUs to Katana SKUs.
Products are imported by SKU. Matching Katana products are linked. Unknown SKUs create new Katana products just in time.
Kits and bundles are imported as Katana products. Add a BOM of their components in Katana.
SKU aliasing
A SKU alias links an Its Here SKU to a different Katana SKU. Use aliases when the two systems use different SKUs for the same item, for example because of legacy codes or different naming conventions. Upload your SKU alias mapping before importing products. This ensures items match existing Katana products and do not create duplicates.
Inventory sync
Its Here stock numbers appear in Katana as read-only External inventory at each warehouse's mapped location. On hand is the number shown. You cannot edit these figures in Katana, and Katana never sends stock changes back to Its Here.
Reconciliation compares Katana's in-stock quantity against the Its Here on-hand quantity only. It runs on a schedule or on demand, and it creates stock adjustments in Katana for any differences. This keeps the stock Katana uses for planning aligned with what is physically in the warehouse.
What does not sync
Sales orders, in either direction.
Fulfillments, carriers and tracking numbers.
Inbound shipments and stock transfers.
Product or stock changes from Katana to Its Here. Katana never pushes these to the partner.
Returns and RMAs.
Serial-number tracking.
Unmapped or unlinked warehouses.
Disconnecting
To disconnect, go to Katana's Integrations page (not Settings), open the Its Here tile, and disconnect. Product and inventory syncing from Its Here stops immediately, and reconciliation no longer runs.
Records already ingested remain in Katana. This includes imported products, the locations created for your warehouses, and stock adjustments from earlier reconciliations.