Do you have a question about using Katana or you feel like you've hit a roadblock? Don't worry, we're here to help.
If you prefer finding answers yourself, we recommend looking through the Knowledge Base, which includes step-by-step guides, descriptions, and recommendations for using Katana.
Inside Katana, you can also find helpful information right at your fingertips:
In-app help - access and search Knowledge Base articles without leaving Katana. You can access In-app help through the Knowledge base tab on the right side of your browser window.
In-app tooltips and tutorials - follow the tooltips during the initial sign up to better understand how Katana works. Click on terms or tooltips inside Katana to learn more about a term or concept.
If you prefer to talk to us or you can't find the answer you're looking for, you can reach us via:
Chat - get answers to anything related to Katana through the chat widget, found at the bottom right-hand corner of any page or screen.
E-mail your question to [email protected], and we'll get back to you as soon as possible.
You can also visit our blog to find general tips about production and inventory management, more detailed discussions on manufacturing concepts, and other exciting content about manufacturing and Katana.