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Syncing fulfillment statuses two ways with BigCommerce and Katana
Syncing fulfillment statuses two ways with BigCommerce and Katana

Further information on the 4 ways that fulfillment statuses sync between BigCommerce and Katana

Christopher Martin avatar
Written by Christopher Martin
Updated over a week ago

You can choose if you want to have fulfillment statuses sync between Katana and BigCommerce two-way:

  • If a Delivery status for a SO is changed to Partially Delivered in Katana, the fulfillment status in BigCommerce will not change.

  • If a Delivery status for a SO is changed to Delivered in Katana, the fulfillment status in BigCommerce will change to "Completed".

  • If a fulfillment status for a SO is changed to "Completed" in BigCommerce, the Delivery status in Katana will change to Delivered.

  • If fulfillment is initiated from BigCommerce and the SO has batch trackable items, batches are automatically assigned to your order using the FIFO (first in first out) method. See more here.

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