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Product tracking

Track products in Katana using batch/lot numbers or serial numbers for detailed inventory management.

Dayvid Lorbiecke avatar
Written by Dayvid Lorbiecke
Updated over 2 weeks ago

Product tracking in Katana lets you manage items with no tracking, batch/lot numbers, or serial numbers.

Tracking is set at the item level and applies to all variants of that item. This ensures precise control over inventory, traceability, and historical data.


Tracking options

Screenshot of a product card showing tracking options

1. No tracking

  • Choose if you do not need traceability for the item.

  • Simplest option — only overall stock quantity is tracked.

2. Batch / Lot tracking

  • Assign batch or lot numbers to purchased and manufactured items.

  • Track products and materials by batch in stock.

  • Optionally assign expiration dates for shelf-life control.

  • Useful for food, pharmaceuticals, or any product with batches.

3. Serial number tracking

  • Assign a unique serial number to each item.

  • Track an item’s history from production to sale.

  • Supports warranty management, product recalls, device support, and returns.


Availability

Batch and serial tracking are part of the Full Traceability add-on (automatically included in Professional plans).


Switching tracking methods

  • Enabling/disabling batch or serial tracking affects only the selected item (not other items).

  • You cannot directly switch from batches to serial numbers:

    • Create a new item to start serial tracking, or

    • Disable batch tracking (No tracking) first, then enable serial tracking.

  • If enabling batch tracking for existing stock, all items are assigned to a batch called unbatched.

    • Historical items can be connected to serial numbers using a stock adjustment or import.


Important warnings

  • Turning off batch tracking deletes all batch information for that item and its variants.

  • Switching serial tracking to No tracking deletes all serial number data for that item.

  • If batch tracking is disabled after batch numbers have been created, all batch tracking info is deleted.

    • Recommendation: Export historical batch data to CSV before disabling tracking.


Result: With the right tracking method, you can manage stock traceability for compliance, recalls, warranties, and operational efficiency — while avoiding unintended data loss.


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