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Basics of serial number tracking
Basics of serial number tracking

Use serial number tracking in Katana to track a product's full history.

Dayvid Lorbiecke avatar
Written by Dayvid Lorbiecke
Updated over a week ago

Serial number tracking in Katana is done at the item level and provides a unique identifier for each product. The tracking applies to all variants of an item and can be automatically generated based on a format you specified.

Tracking by serial numbers is only possible for finished products.

Note: Serial number tracking is part of the Full Traceability add-on (automatically available in Professional plans).

Enabling serial number tracking

To enable serial tracking on an item, simply open that item's product card and select Serial numbers under Product tracking. If you make this product (have I make this product checked), you'll also be able to edit the desired serial number format.

With serial tracking enabled on a product, you'll see a Traceability tab on manufacturing orders that include this item (if you make the item) and if you buy the item, you'll see a yellow triangle reminding you to add the serial number when receiving.

Manufacturing order:

Purchase order:

Note: Serial numbers can only contain numbers, letters, spaces, and special characters like—_ /. There is a 32-character limit, and only 1,000 numbers can be entered at a time.


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