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Adding serial numbers to purchased products

Add serial numbers to purchased products for enhanced tracking and traceability.

Michael De Giovanni avatar
Written by Michael De Giovanni
Updated today

Assigning serial numbers to purchased items enhances traceability—from supplier to stock to customer orders. When serial tracking is enabled, Katana lets you add unique identifiers during the receiving process.


Why use this feature?

  • Ensures every stocked product has a unique serial number for customer orders or audits.

  • Supports traceability from receipt to sale - especially important for warranty or compliance tracking.


When can you add serials

  • Must have serial tracking enabled for the product.

  • Works on both purchase orders (PO) and outsourced purchase orders (OPO).

  • Applicable whether the item row is Not received or already Received—provided serials weren’t fully assigned.


Step-by-step: Adding serials

  1. Open a PO or OPO for the relevant product.

  2. In the items table, find the Tracing column with an exclamation icon ⚠️ if serials are missing.

    Traceability icon on a purchase order

  3. Click the icon to open the serial input modal.

  4. Enter serials manually (one per line) or copy/paste in bulk.

    Window for adding serial numbers
  5. Click Done.

    Shows serial numbers on a row inside of a purchase order

Input rules & limits

  • Allowed characters: letters, numbers, spaces, and - _ / , .

  • Max length: 32 characters per serial.

  • Max count: 1,000 serial numbers at a time.


Completing the process

  • If serials match the ordered quantity, the ⚠️ icon changes to a ✅ checkmark.

  • To re-open the input modal, click the checkmark—only available while the row is Not Received.

    Icon showing that the correct amount of serial numbers have been added

    • Serial numbers can be removed (🗑️) or added (+).

      Window where you can add or remove serial numbers

  • When marking the row as Received, serials are timestamped with the received date and appear in Stock screen → Serial numbers tab.


Bulk upload tip

  • For fully received orders, you can bypass the modal by using Katana’s serial import template under SettingsData import.


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