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Adding serial numbers to purchased products
Adding serial numbers to purchased products

Add serial numbers to purchased products for enhanced tracking and traceability.

Michael De Giovanni avatar
Written by Michael De Giovanni
Updated over 5 months ago

Adding serial numbers to a purchased products allows you to assign a unique code to each received item, meaning you can later assign the same number on a sales order (SO). This gives you traceability from shipments to customers, to receiving from suppliers.

If serial number tracking is enabled for a product and a purchase order (PO) or outsourced purchase order (OPO) is created for the product, a Tracing column will be added to the Items table.

If no serial numbers have been added to the products you're receiving, the Tracing column will display an exclamation mark icon for the item row.

You can assign serial numbers to a PO or OPO when an order row is Not received or Received, but the amount of serial numbers can't exceed the row quantity.

Adding serial numbers to purchased products

  1. Open a PO or OPO, and click the Traceability icon on the item row.

    Traceability icon on a purchase order

  2. Enter each number manually (pressing "Enter" after entering) or copy and paste the numbers from a spreadsheet.

    Window for adding serial numbers


    Note: Serial numbers can only contain numbers, letters, spaces, and special characters like - _ /,. There is a 32 character limit and only 1000 numbers can be added at a time.

  3. Once you've entered the serial numbers, click Done and the numbers will be added to the order.

    Shows serial numbers on a row inside of a purchase order


    Note: If you added the same amount of serial numbers as row quantity, the icon will update to a green checkmark. If not, the warning icon will remain.

  4. You can remove assigned serial numbers and add new ones by clicking the tracing icon.

    Icon showing that the correct amount of serial numbers have been added


    Note: Editing assigned serial numbers is only possible on Not received rows.

  5. Click the Bin icon to remove serial numbers and + Enter serial numbers to add them.

    Window where you can add or remove serial numbers

  6. If you mark the order row as Received, a Received date will be given to the serial numbers you added. This will show as an Added date in the Stock screen > Serial numbers tab.

You can also upload serial numbers to fully received POs and OPOs in bulk by using the import template.


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