Streamline your shipping process by connecting Shippo with Katana through Extensiv Integration Manager.
What is Shippo?
Shippo is a shipping technology platform, API, and web app that helps e-commerce businesses, marketplaces, and platforms streamline their shipping processes.
It helps you:
Compare carrier rates
Print shipping labels
Manage shipments in one place
When integrated with Katana, you can send sales orders (SOs) directly to Shippo, making order fulfillment faster and more efficient.
How it works
In Extensiv, Katana is set up as a Cart (Order Source) and Shippo as a WMS (Order Destination).
SOs are sent from Katana โ Shippo via Extensiv when:
The order is created, OR
The order is marked as Packed in Katana (you choose this in Extensiv Cart settings).
Once an order is shipped in Shippo (WMS), the SO status in Katana is updated to Delivered.
Note: Before starting, decide whether Katana will act as an Order Source, Order Destination, or both. The recommended setup for Shippo is Katana = Cart, Shippo = WMS. Read more.
Setting up Katana + Shippo
Step 1: Create an Extensiv account
Log in to Extensiv (or create an account).
Step 2: Connect Katana
In Extensiv, set up Katana as either an Order Source (Cart) or Order Destination (WMS).
For Shippo, the recommended flow is:
Katana = Cart (Order Source)
Shippo = WMS (Order Destination)
Follow this step-by-step guide to set up Katana.
Step 3: Configure Shippo in Extensiv
Add Shippo as the WMS inside Extensiv
Set up the Shippo account and grant API access inside Extensiv.
Follow this how-to guide for Shippo-specific setup.
Whatโs Supported
Import SOs from Katana โ Shippo
Update the order status back in Katana once shipped
Not supported: Returns
All set!
Your integration is ready. Sales orders will flow from Katana into Shippo, and fulfillment updates will sync back automatically.
Need help with setup or customizing workflows? The Extensiv team is happy to assist via their Support portal.
Your feedback is invaluable. Let us know your thoughts on this article or anything in Katana you'd like to see improved: [email protected]