Fulfill orders faster by connecting ShipStation, a multi-channel shipping solution, with Katana through Extensiv Integration Manager.
What you can do
ShipStation is a multi-channel shipping solution for fulfilling sales order deliveries. It can be connected to Katana through Extensiv Integration Manager.
With this integration you can:
Use Katana as an Order Source (Cart) → send sales orders from Katana to ShipStation.
Use Katana as an Order Destination (WMS) → import sales orders from ShipStation (or other Carts) into Katana.
Use Katana as both Cart and WMS for multi-channel order flows.
ShipStation is a multi-channel shipping solution that is used to fulfill sales order deliveries and can be connected to Katana through Extensiv Integration Manager.
How It Works
The connection between Katana and ShipStation can be set up in 3 different ways, depending on what you need:
1. Katana as Cart (Recommended)
Katana = Cart (Order Source)
ShipStation = WMS (Order Destination)
With this setup:
SOs (Not Delivered) are sent from Katana → ShipStation when they are created or marked as Packed (configurable in Extensiv).
Once shipped in ShipStation, shipment + tracking info is sent back to Katana.
SO status in Katana updates to Delivered, and the customer receives tracking details.
2. Katana as WMS
Katana = WMS (Order Destination)
ShipStation = Cart (Order Source)
With this setup:
Extensiv imports SOs and related info from ShipStation (or other connected Carts) → Katana.
Inventory updates in Katana are handled based on your Extensiv sync settings.
You can only connect one WMS per Extensiv Merchant account. To connect multiple, you’ll need to upgrade your plan.
3. Katana as Both Cart and WMS
Extensiv supports advanced multi-channel setups.
You can connect Katana as both Cart (sending SOs out) and WMS (receiving SOs in).
Requires an upgraded Extensiv plan if you want more than one WMS per account.
Setting up Katana + ShipStation
Step 1: Create an Extensiv Account
Log in to Extensiv (or create an account).
Step 2: Connect Katana
In Extensiv, set up Katana as either a Cart or WMS depending on your workflow.
Recommended: Katana = Cart, ShipStation = WMS.
Follow this step-by-step guide to connect Katana.
Step 3: Configure ShipStation in Extensiv
Adjust the ShipStation settings within Extensiv.
Follow this how-to guide for detailed ShipStation configuration.
What’s supported
Import SOs from Katana → ShipStation
Import SOs from ShipStation → Katana
Sync shipment + tracking info from ShipStation → Katana
Not supported: Returns
All Set!
Your Katana + ShipStation integration is ready. Orders can now flow between Katana and ShipStation, and shipment details will sync automatically.
Need help with setup or customizing workflows? The Extensiv team is happy to assist via their Support portal.
Your feedback is invaluable. Let us know your thoughts on this article or anything in Katana you'd like to see improved: [email protected]