Connect Katana with Etsy using Extensiv Integration Manager to automate your order and inventory workflows.
What you can do
By connecting Etsy → Katana via Extensiv, you can:
Import sales orders (with product + customer data) from Etsy to Katana.
Sync order fulfillment status and tracking from Katana → Etsy.
Push inventory levels from Katana → Etsy.
Note: Adding tracking info to a Katana sales order (SO) is required for fulfillment sync to Etsy.
Partial fulfillment and returns are not supported.
How it works
Katana as WMS (Warehouse Management System):
Katana acts as the destination where orders and inventory sync.Etsy as Cart (Order Source):
Extensiv imports sales orders (with product + customer details) from Etsy into Katana, and passes Katana’s inventory updates back to Etsy.Fulfillment Updates:
When you mark a Katana SO as Packed or Delivered, and tracking info is added, Extensiv pushes that update back to Etsy automatically.
Setting Up the Integration
Step 1: Connect Extensiv to Katana
Log in to Extensiv (or create an account).
Click Grant Us API Access, then log in with your Katana credentials.
Authorize the connection → Extensiv confirms when successful.
Step 2: Connect Etsy in Extensiv
In Extensiv, go to Carts → New Setup → Etsy.
On the New Etsy Setup screen, click Grant API Access.
A new Etsy login window will open.
Log in with your Etsy credentials and authorize Extensiv.
Enter your Shop ID in the Cart Setup section.
Confirm the connection.
Step 3: Configure Etsy cart setup
General Order Options
Earliest Order Date – define from which date to start importing orders.
Translate Item Code – maps item SKUs from Etsy to Katana using Product Aliases. Read more about aliases.
General Inventory Options
Minimum Inventory Level – prevents overselling.
Example: If set to
0, Katana passes actual stock to Etsy.If set to
5, Katana only passes true stock if more than 5 items are available; otherwise, Etsy sees stock as0.
Push Inventory Using Alias – sync inventory using mapped SKUs.
Warehouse Location – choose the Katana location for inventory sync.
Additional Options
Auto Create Missing Katana Products
Yes → Extensiv creates new products in Katana when SKUs don’t match.
Note: Products will be added as new items, not variants.
No (default) → Extensiv rejects orders with unknown SKUs (prevents duplicates).
Create Customer Addresses – decide whether new customers created in Katana should include billing and shipping info from Etsy.
Step 4: Test & save
Review all settings.
Click Test to verify the connection.
If successful, click OK to save.
Your integration is ready! Etsy SOs will flow into Katana, and inventory + fulfillment updates will sync automatically.
Need help?
For setup assistance or custom workflows, contact the Extensiv team through their Support portal.
Your feedback is invaluable. Let us know your thoughts on this article or anything in Katana you'd like to see improved: [email protected]