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Connect FullGood Fulfillment to Katana

Import orders as sales orders with carrier tracking, match products by SKU, and see read-only stock per warehouse.

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Written by Argo Ohvril

What the Katana–FullGood Fulfillment integration does

FullGood Fulfillment is a food-focused third-party logistics provider for CPG brands. It offers warehousing, pick-and-pack, kitting, freight, and fulfillment for DTC, B2B, and retail operations.

By connecting Katana with FullGood Fulfillment, you can:

  • Import orders as sales orders: Each FullGood Fulfillment order becomes a Katana sales order that keeps updating through later status changes.

  • Track fulfillments and shipments: Each shipped package becomes a Katana fulfillment with its carrier and tracking number.

  • Import products by SKU: Products match existing Katana items by SKU, and SKU aliases bridge SKUs that don't match.

  • See stock levels at mapped locations: FullGood Fulfillment stock appears in Katana as read-only external inventory at each mapped location.

  • Map warehouses to Katana locations: Each FullGood Fulfillment warehouse links to its own dedicated Katana location.

sync diagram showing FullGood Fulfillment on one side and Katana on the other, with arrows pointing from FullGood Fulfillment into Katana for orders, fulfillments with tracking, products, warehouses mapped to locations, and read-only stock levels

Before you start

  • An active FullGood Fulfillment account.

  • Your FullGood Fulfillment API Key, issued by your contact at FullGood Fulfillment. If you're connecting a sandbox, use the API Key for the sandbox, not for your production account.

  • A Katana account with permission to manage integrations.

Connect FullGood Fulfillment to Katana

  1. In Katana, open the Integrations page and find the FullGood Fulfillment tile.

  2. Click Connect.

  3. Enter your API Key in the connection form and confirm.

    the Katana connection form for FullGood Fulfillment with a single API Key input field and a confirm button

  4. After FullGood Fulfillment approves the connection, the configuration screen opens on the Location tab. The integration status shows Connected with Sync inactive, and an Activate sync button appears in the header. Map each FullGood Fulfillment warehouse to a Katana location. Click Add to Katana to create a dedicated location for a warehouse.

    the Location tab of the FullGood Fulfillment configuration screen listing partner warehouses, each with an Add to Katana button or its mapped Katana location, status Connected with Sync inactive, and the Activate sync button in the header

  5. Click Activate sync to start syncing data with FullGood Fulfillment. Nothing syncs until you do this.

How your daily workflow looks

  1. FullGood Fulfillment receives your orders and fulfills them from its warehouses.

  2. Orders that reach the import-from status appear in Katana as sales orders and keep updating automatically.

  3. Shipped packages arrive in Katana as fulfillments with their carrier and tracking details.

  4. Stock levels at each mapped location update as read-only external inventory.

  5. Reconciliation runs on a schedule or on demand and creates stock adjustments for any differences.

  6. You plan production and purchasing in Katana using up-to-date orders and stock.

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