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Additional support for customizing templates

Where to find further support on customizing templates

Dayvid Lorbiecke avatar
Written by Dayvid Lorbiecke
Updated over a week ago

Need help with creating or editing PDF templates in Katana? Here's where to find support, tips, and tools to get you started with custom templates.


Before you start: Design tips

To make the most of your time in the PDF Editor, consider the following best practices:

  • Sketch your layout first
    Plan your template on paper or a whiteboard. It helps reduce trial and error when building in the PDF Editor.

  • Use the “Preview” function often
    This allows you to verify changes in real-time and avoid formatting surprises later.

  • Leave space for real data
    Example data shown in the editor (like item names) is often shorter than real values. Be sure your design allows for longer names or values.

  • Design for multi-page documents
    Headers and footers repeat on every page, so use them to include important info like page numbers, contact info, or company branding.


Helpful tools and support channels

Guides and documentation

Chat and email support

  • PDF Editor support
    Get help with logic, formatting, and advanced setup directly from the PDF Generator API team:
    ✉️ support@pdfgeneratorapi.com
    Use the chat bubble on their support page

  • Katana support
    Reach out to our team if you're stuck using templates in Katana:
    Chat with us via the in-app messenger
    ✉️ Email us at support@katanamrp.com


Video tutorials

Here are some video guides to help you learn by example:

  1. Introduction to custom print templates

  2. PDF Editor basics

  3. Working with text boxes, images, and logos

  4. Using tables, containers, and barcodes


Your feedback is invaluable. Let us know your thoughts on this article or anything in Katana you'd like to see improved: support@katanamrp.com

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