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How to remove team members from Katana

Remove team members to manage user access and maintain security.

Dayvid Lorbiecke avatar
Written by Dayvid Lorbiecke
Updated over a week ago

Remove team members from your Katana account to manage access and maintain security. This ensures only authorized people can view or edit your data.


Permissions required

Only the Account Owner or a User with Manage users and permissions rights can remove team members.


How to remove a team member

  1. Log in to Katana (if you haven't already).

  2. Click your account name (top right corner) and select Team from the drop-down menu.

    Screenshot showing where the Team option is found in the top-right dropdown

  3. In the team list, find the member you want to remove.

  4. Click the 3-dots menu next to their name and select Remove user (for a User) or Remove operator (for an Operator).

    Screenshot showing the Remove user option on the Team page

  5. In the confirmation dialog, click Remove user (for a User) or Remove operator (for an Operator).

    Remove user confirmation dialog

What happens next

  • Users: They receive an email notification that they’ve been removed.

  • Operators: Their QR code and 6-digit login code immediately become invalid.

  • Access: Removal takes effect immediately.

  • Billing: Removing users or operators does not affect billing—accounts support unlimited users and operators.


Re-inviting team members

You can re-invite a removed team member at any time.


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