Team member roles

Owner, User, and Operator

Dayvid Lorbiecke avatar
Written by Dayvid Lorbiecke
Updated over a week ago

There are three types of team members in Katana: Owners, Users, and Operators.


The person responsible for originally creating the Katana account (i.e. not invited) is automatically the account Owner.

An account Owner has access to all Katana features, can manage the team, and is the only user who can:

  • Clear all account data

  • Manage subscription details and billing

Learn more about adding team members to Katana.

The Owner role cannot be reassigned to another team member, it is permanently attached to the email and login credentials of the initial account creator. Contact support via chat or [email protected] if you want to change ownership.


Team members who join Katana via invite are called Users.

With default access, Users can access all core functionalities of Katana, except inviting or deleting team members.

User access can be customized, making it possible to allow admin workflows or restrict access to sensitive info Read more about User permissions.


Users of the Katana Shop Floor App are called Operators.

The Shop Floor App is a mobile-friendly web-based application for the production team on the shop floor to manage their tasks.

Operators only have access to their task list in the app and not to the Katana MRP main site. The app has limited functionality compared to the Katana MRP site and does not include any price- or cost-related information for orders and items.

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