Choose the right Katana subscription plan to match your business needs and growth. Katana offers Standard, Professional, and Professional Plus plans — each with its own features and limits.
View detailed pricing and feature comparisons here: Katana Pricing
Billing options
All plans can be paid monthly, quarterly, or annually.
Annual subscriptions require a non-refundable upfront payment for the full year.
You can review your current plan anytime by clicking your account name → Subscription.
Upgrading your plan
Each plan comes with added features, limits, and benefits.
Upgrade to Standard
If you’re on the Free plan, start a chat in Katana and select Upgrade.
A Katana team member will guide you through the process.
Choose monthly, quarterly, or annual billing.
Upgrade to Professional
Upgrade directly from the Subscription page.
Flexible billing (monthly, quarterly, annual).
Includes benefits such as priority support and early access to new features.
Upgrade to Professional Plus
Requires contacting Katana’s support team (chat or [email protected]
Tailored for businesses with complex workflows or higher order volumes.
Downgrading your plan
You can downgrade from a higher plan, but your account must meet the core limits of the lower plan.
When downgrading:
Access to higher-tier features is removed immediately.
Data tied to those features is reset to the default of the new plan.
Downgrade changes cannot be undone.
New pricing takes effect from the next billing cycle.
Downgrade from Professional → Standard
Requirements:
≤ 500 Delivered SOs/month (last 3 months)
GMV of Delivered SOs ≤ $416,667/month (last 3 months)
≤ 3 Locations in use
Downgrade from Professional Plus → Professional
Requirements:
≤ 1,500 Delivered SOs/month (last 3 months)
GMV of Delivered SOs ≤ $4,166,667/month (last 3 months)
≤ 10 Locations in use
Contact Katana support to complete this downgrade.
Key takeaways
Plans: Standard, Professional, Professional Plus.
Billing: Monthly, Quarterly, Annual (annual prepaid and non-refundable).
Upgrades: Available directly in Katana, except Professional Plus, which requires contacting support.
Downgrades: Require meeting core limits. Data tied to higher-tier features will reset.
Your feedback is always appreciated. Let us know your thoughts on this article or anything else in Katana that you'd like to see improved: [email protected].