Katana offers four distinct subscription plans tailored to different business needs: Starter, Standard, Professional, and Professional Plus (See more details here: https://katanamrp.com/pricing/). Each plan provides specific features and benefits, with options for monthly or annual billing to best suit your operational requirements and budget.
All plans are available for monthly or annual billing cycles. The annual plan requires a non-refundable payment for the 1-year period.
Check your current subscription details in Katana by clicking on the account name in the top corner and selecting Subscription.
Upgrading your plan
Each plan comes with its own special features and value which you can take a look at on the Subscription page.
Upgrading to Standard
A Standard plan can be activated by enabling a Standard feature on the account (e.g. adding an Operator to the Shop Floor App) or by going to the Subscription page inside Katana. Choose a monthly or annual subscription.
You can also upgrade to the Standard plan from the Subscription page in Katana.
Upgrading to Professional
A Professional plan can be activated from the Subscription page. You can choose between either a monthly or annual subscription.
The Professional plan provides early access to new features and priority support from a dedicated Customer Success Manager.
Upgrading to Professional Plus
To upgrade to a Professional Plus plan, we ask that you contact our team to discuss the upgrade further.
Downgrading
If you want to downgrade your plan, this can also be done from the Subscription page, but you'll need to make sure your account matches the requirements of the lower plan before downgrading.
Downgrading to Starter
To downgrade from a Standard plan to a Starter plan, head to the Subscription page.
In order to downgrade, the account needs to meet these Starter plan requirements:
100 or less sales orders marked as Delivered monthly (for the past 3 consecutive months)
Gross merchandise value (GMV) of Delivered sales orders doesn't exceed $50K/month (for the past 3 consecutive months)
Only 1 Location
There are no add-ons being used
All suppliers and open sales and purchase orders use the same currency
Downgrading immediately removes access to higher plan features. Data related to higher plan features will also be reset to the Starter plan's default. This action can't be undone.
Starter plan price will begin on the next billing cycle.
Downgrading to Standard
To downgrade from a Professional plan to a Standard plan, head to the Subscription page.
In order to downgrade, the account needs to meet these Standard plan requirements:
500 or less sales orders marked as Delivered monthly (for the past 3 consecutive months)
Gross merchandise value (GMV) of Delivered sales orders doesn't exceeded $416,667/month (for the past 3 consecutive months)
3 Locations or fewer being used
Downgrading immediately removes access to higher plan features. Data related to higher plan features will also be reset to the Standard plan's default. This action can't be undone.
Standard plan price will begin on the next billing cycle.
Downgrading to Professional
To downgrade from a Professional Plus plan to a Professional plan, you'll need to contact our support team.
In order to downgrade, the account needs to meet these Professional plan requirements:
1,500 or less sales orders marked as Delivered monthly (for the past 3 consecutive months)
Gross merchandise value (GMV) of Delivered sales orders doesn't exceed $4,166,667/month (for the past 3 consecutive months)
10 Locations or fewer being used
Professional plan price will apply from the next billing cycle.
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