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Subscription plans

Explore Katana’s subscription plans to find the right fit for your production needs.

Dayvid Lorbiecke avatar
Written by Dayvid Lorbiecke
Updated over a week ago

Choose the right Katana subscription plan to match your business needs and growth. Katana offers Standard, Professional, and Professional Plus plans — each with its own features and limits.

Screenshot highlighting the Subscription option from the top-right dropdown

View detailed pricing and feature comparisons here: Katana Pricing


Billing options

  • All plans can be paid monthly, quarterly, or annually.

  • Annual subscriptions require a non-refundable upfront payment for the full year.

  • You can review your current plan anytime by clicking your account name → Subscription.


Upgrading your plan

Each plan comes with added features, limits, and benefits.

Upgrade to Standard

  • If you’re on the Free plan, start a chat in Katana and select Upgrade.

  • A Katana team member will guide you through the process.

  • Choose monthly, quarterly, or annual billing.

Upgrade to Professional

  • Upgrade directly from the Subscription page.

  • Flexible billing (monthly, quarterly, annual).

  • Includes benefits such as priority support and early access to new features.

Upgrade to Professional Plus

  • Requires contacting Katana’s support team (chat or [email protected]

  • Tailored for businesses with complex workflows or higher order volumes.


Downgrading your plan

You can downgrade from a higher plan, but your account must meet the core limits of the lower plan.


When downgrading:

  • Access to higher-tier features is removed immediately.

  • Data tied to those features is reset to the default of the new plan.

  • Downgrade changes cannot be undone.

  • New pricing takes effect from the next billing cycle.

Downgrade from Professional → Standard

Requirements:

  • ≤ 500 Delivered SOs/month (last 3 months)

  • GMV of Delivered SOs ≤ $416,667/month (last 3 months)

  • ≤ 3 Locations in use


Downgrade from Professional Plus → Professional

Requirements:

  • ≤ 1,500 Delivered SOs/month (last 3 months)

  • GMV of Delivered SOs ≤ $4,166,667/month (last 3 months)

  • ≤ 10 Locations in use

  • Contact Katana support to complete this downgrade.


Key takeaways

  • Plans: Standard, Professional, Professional Plus.

  • Billing: Monthly, Quarterly, Annual (annual prepaid and non-refundable).

  • Upgrades: Available directly in Katana, except Professional Plus, which requires contacting support.

  • Downgrades: Require meeting core limits. Data tied to higher-tier features will reset.


Your feedback is always appreciated. Let us know your thoughts on this article or anything else in Katana that you'd like to see improved: [email protected].

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