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Editing a subscription

Edit your Katana subscription to upgrade, downgrade, or change billing information.

Dayvid Lorbiecke avatar
Written by Dayvid Lorbiecke
Updated this week

You can edit your Katana subscription at any time to upgrade, downgrade, switch billing cycles, or update billing details. This ensures your plan always matches your business needs and payments run smoothly.


Changing your plan

You can switch between Katana subscription plans:

  • If you’re on the Free plan, start a chat in Katana and start a chat in Katana and select Upgrade.

When upgrading, new features are available immediately.


When downgrading, access to higher-level features ends at the start of the next billing cycle.


Changing your billing cycle

You can choose between Monthly or Annual billing.

  • Switch to a longer billing cycle (e.g., Monthly → Annual) directly from the Subscription page.

  • To switch to a shorter billing cycle (e.g., Annual → Monthly), contact support via chat or at [email protected]


Updating billing information

To edit billing details:

  1. Log in to your Katana account: www.katanamrp.com/login

  2. Click in the top-right corner and select Subscription.

    Screenshot highlighting the Subscription option from the top-right dropdown

  3. On the Subscription page, click View billing and invoices.

  4. From there, you can:

    • Review your subscription details

    • Access and download invoices

    • Update billing information

Changes take effect immediately, ensuring your subscription remains active without interruption.


Key notes

  • Only the account Owner can edit subscription details.

  • Contact support if you need to:

    • Change from an Annual plan to Monthly

  • All payments are handled securely via credit card (Mastercard, Visa, American Express).


Your feedback is invaluable. Let us know your thoughts on this article or anything in Katana you'd like to see improved: [email protected]

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