Skip to main content

Sync fulfillment status to Etsy from Katana (via Make)

Setup a workflow that marks an order as shipped in Etsy when a Sales order delivery status is changed to Delivered in Katana

Dayvid Lorbiecke avatar
Written by Dayvid Lorbiecke
Updated yesterday

This guide explains how to set up a workflow in Make (formerly Integromat) that automatically marks an order as shipped in Etsy when the Sales Order (SO) delivery status is changed to Delivered in Katana.

You can also build the reverse workflow (Etsy → Katana) if needed.

Note: Using the pre-made Make template, setup takes only a couple of minutes. Most configurations are prefilled—you just connect your accounts.
​
​This walkthrough is detailed so you can troubleshoot or customize.

For background, see our Make integration overview.

Before you start

  • This workflow builds on the Etsy → Katana Sales Order import.

  • Make sure that Order Numbers in Katana match Etsy Receipt IDs.

Set up the automation

This guide will walk you through each step of the pre-made template to better understand the connection and customize it to your needs.

Make diagram for sync fulfillment status to Etsy from Katana

Step 1: Open the template

  1. Open the Make template for Katana → Etsy fulfillment sync.

  2. Create a new scenario.

    Make screenshot: Shows the "Create new scenario from template" button

Step 2: Add a Katana webhook (trigger)

  1. Open the first step (webhook).

    Make screenshot: Creating a Katana webhook

  2. Add a new webhook:

    • Click Create a webhook → Connect your Katana account.

    • Click Save and then Save again.

      Make screenshot: Saving a webhook

  3. A webhook will be added to your Katana account and mapped to Make.

    • This triggers the workflow when an SO status changes to Delivered.

Step 3: Retrieve SO details from Katana

  1. Click the Get a Sales Order module.

    Make screenshot: Katana 'get a sales order' step

  2. Mapped fields:

    • Sales Order ID → Object: Object ID from the webhook trigger.

Step 4: Update the receipt in Etsy

  1. Check the Update Receipt module for Etsy.

  2. Select your Etsy account and shop.

    Make screenshot: Connecting Etsy

  3. Map fields:

    Make screenshot: Mapping Etsy fields

    • Receipt ID → Order Number from Katana.

    • Was Shipped → Yes.

Step 5: Test the workflow

  1. Run the scenario once.

    Make screenshot: Run once button

  2. In Katana, mark an Etsy-linked order as Delivered.

    Screenshot highlighting the deliver statuses in Katana

  3. Verify that the corresponding order is updated as Shipped in Etsy.

Step 6: Schedule real-time sync

  1. Schedule the scenario to run immediately.

    Make screenshot: Highlighting the 'Immediately as data arrives' switch

  2. Order status changes in Katana will now be synced to Etsy in real time.

Important notes

  • This workflow only works if Katana Order Numbers match Etsy Receipt IDs.

  • Orders must already exist in Katana via the Etsy SO import workflow.

  • Sync runs in real-time thanks to Katana’s webhook.

Your workflow for syncing Sales Order fulfillment status from Katana to Etsy is now live!

Your feedback is invaluable. Let us know your thoughts on this article or anything in Katana you'd like to see improved: [email protected]

Related Articles
Importing Sales orders from Wix to Katana
Sync fulfillment status from Squarespace to Katana (via Make)
Importing sales orders from Squarespace to Katana (via Make)
Importing sales orders from Etsy to Katana (via Make)
Etsy integration (via Extensiv)
Did this answer your question?