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How to reconfigure the WooCommerce integration

How to change WooCommerce connection configurations?

Dayvid Lorbiecke avatar
Written by Dayvid Lorbiecke
Updated today

You can update your WooCommerce integration settings at any time in Katana.


How to reconfigure WooCommerce

Screenshot showing how to find the reconfigure option for WooCommerce
  1. Go to Integrations Marketplace.

  2. Find WooCommerce under Connected Integrations.

  3. Click ManageReconfigure.


Settings you can change

During reconfiguration, you can adjust the same settings as in the initial setup, including:


Important: Stock import caution

We recommend keeping stock import OFF during reconfiguration in most cases.

  • If you import stock levels again, Katana will create a new Stock Adjustment, adding WooCommerce inventory quantities on top of existing stock in Katana.

  • This can result in double-counted stock unless you are starting fresh (e.g. after clearing data in Katana).


Resyncing products and customers

Re-running the configuration wizard is also a useful way to retrigger syncs:

  • If products or customers exist in WooCommerce but haven’t synced to Katana yet (e.g. they haven’t appeared on imported sales orders), completing the wizard again will import them.


Limitations

Changes made during reconfiguration do not apply to sales orders (SOs) already imported into Katana.

  • For example, if an SO was marked Completed in WooCommerce while Katana was disconnected, the updated status will not sync retroactively.

  • Fulfillment status syncing only applies to new SOs imported after reconfiguration.


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