You can update your WooCommerce integration settings at any time in Katana.
How to reconfigure WooCommerce
Go to Integrations Marketplace.
Find WooCommerce under Connected Integrations.
Click Manage → Reconfigure.
Settings you can change
During reconfiguration, you can adjust the same settings as in the initial setup, including:
Which Katana location your WooCommerce store is connected to.
Whether to sync all WooCommerce products to Katana.
Whether to sync all WooCommerce customers and addresses to Katana.
The default tax rate used to define default sales prices in Katana.
Whether to import stock levels from WooCommerce to Katana.
Whether to sync fulfillment statuses between Katana and WooCommerce.
Important: Stock import caution
We recommend keeping stock import OFF during reconfiguration in most cases.
If you import stock levels again, Katana will create a new Stock Adjustment, adding WooCommerce inventory quantities on top of existing stock in Katana.
This can result in double-counted stock unless you are starting fresh (e.g. after clearing data in Katana).
Resyncing products and customers
Re-running the configuration wizard is also a useful way to retrigger syncs:
If products or customers exist in WooCommerce but haven’t synced to Katana yet (e.g. they haven’t appeared on imported sales orders), completing the wizard again will import them.
Limitations
Changes made during reconfiguration do not apply to sales orders (SOs) already imported into Katana.
For example, if an SO was marked Completed in WooCommerce while Katana was disconnected, the updated status will not sync retroactively.
Fulfillment status syncing only applies to new SOs imported after reconfiguration.
Your feedback is invaluable. Let us know your thoughts on this article or anything in Katana you'd like to see improved: [email protected]