To change the Shopify connection settings after you have completed the initial connection to Katana, navigate to the Integration Marketplace Settings and click Manage > Reconfigure on the Shopify account that is connected.
Changes to the Shopify configuration
You can change any of the settings that were selected during the initial connection of Katana and Shopify such as:
Location mapping
Importing (customers, products, shipping costs, etc)
Caution: We suggest opting out of importing stock levels during reconfiguration in most cases to avoid double importing stock levels to Katana. This would create a new Stock adjustment in Katana, adjusting the In stock quantities for products in Katana by adding any inventory quantities from Shopify quantities in Katana.
Order sync, order fulfillment, and inventory settings
Whether to sync order changes from Shopify to Katana.
Whether to sync order fulfillment statuses between Katana and Shopify.
Katana will also trigger an update on Shopify's store settings (Shopify store currency, Shopify default location, Tax inclusion/exclusion) for Katana once the reconfiguration is complete.
TIP: Resyncing products and customers
Going through the configuration wizard again is a good way of retriggering syncs for products and customers. If you've created products or customers in Shopify that might not have been already synced to Katana (as they have not yet appeared on any synced SOs), complete the wizard again to resync all missing products and customers and their data.
Shopify order changes
You can choose to sync Shopify order changes to Katana. If you do so, then Shopify SO and SO line item changes done in Shopify (refund, cancel, delete, archive, adjust quantity) are synced to Katana. Shopify returns are not synced to Katana.
What happens if you change Shopify order connection configuration settings?
Order changes (refund, cancel, delete, archive, adjust quantity) made before the order changes sync was switched on are not synced to Katana. Only changes made after the sync is switched on are synced to Katana.
Custom items are not added to already-existing SOs in Katana if you initially select not to import custom items from Shopify in the integration configuration.
Order fulfillment states are updated between Katana and Shopify only at the times the corresponding configuration is switched on. If the order fulfillment state was changed before the state sync was switched on it is not synced.