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How to disconnect Shopify

Disconnect from Shopify in two steps

Dayvid Lorbiecke avatar
Written by Dayvid Lorbiecke
Updated today

Easily disconnect your Shopify store from Katana when needed.


When to disconnect

  • If you connected Shopify through Katana, you can disconnect directly in Katana.

  • If you installed Katana from the Shopify App Store, you must uninstall it from the Apps section in your Shopify admin.


How to disconnect Shopify from Katana

Screenshot showing where to disconnect Shopify from inside Katana
  1. In Katana, go to the Integration Marketplace.

  2. Under Connected integrations, find Shopify.

  3. Click the gear icon βš™οΈ and select Disconnect.


What happens after disconnecting

  • Sales orders will no longer sync from Shopify to Katana.

  • You can reconnect your store or connect a different Shopify store at any time by following the connection setup guide.


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