Easily disconnect your BigCommerce integration if you no longer want Katana to sync with your store.
How to disconnect BigCommerce from Katana
In Katana, go to the Integrations Marketplace.
Under Connected Integrations, find BigCommerce.
Click Manage > Disconnect.
A confirmation pop-up will appear. Select Proceed to BigCommerce.
From the BigCommerce screen, click the 3-dot(...) and choose Uninstall.
What happens after disconnecting
Katana will no longer pull sales orders from BigCommerce.
Any orders, customers, or products that were already imported remain in Katana, but they will no longer update automatically.
You can reconnect to the same store or connect a new BigCommerce store at any time by following the BigCommerce connection guide.
Disconnecting only takes a couple of clicks, and you can always reconnect later if needed.
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