Map a BigCommerce store location to a Katana Location to ensure orders are routed and tracked correctly. This helps maintain accurate stock levels, production scheduling, and fulfillment management across multiple warehouses or sales channels.
Why location mapping matters
Ensures sales orders from BigCommerce are assigned to the correct Katana Location.
Helps you keep stock and fulfillment separate across warehouses, retail outlets, or online channels.
Allows each BigCommerce store to be mapped independently to Katana.
How to set up location mapping
Location mapping is the first step in the BigCommerce integration flow:
When connecting your BigCommerce store to Katana, you’ll be asked to select a Katana Location.
All customer orders from that BigCommerce store will be imported to the selected Katana Location.
If your BigCommerce account has other connected sales channels, those orders will also sync to the same Katana Location.
If you connect multiple BigCommerce stores, you can:
Map each store to the same Katana Location, or
Assign different Katana Locations for each store.
Mapping insight
You connect to a single BigCommerce store
The Location mapping enables you to select a Katana location for that store
No specific BigCommerce location is mapped. Katana uses the default location
Inventory sync pushes the mapped Katana location quantity to the default location of that store.
Each store is a separate integration connection and configuration.
Once mapping is complete, Katana will automatically route all incoming sales orders from BigCommerce to the chosen Location.
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