Map Shopify locations to Katana to ensure accurate stock tracking and smooth multi-location fulfillment.
Why map locations?
If you use multiple locations in Katana or Shopify, mapping them ensures that:
Sales orders (SOs) from Shopify are imported into the correct Katana location.
Stock levels are synced between the correct Katana and Shopify locations.
Shopify can automatically assign fulfillment locations based on availability.
Katana acts as your central source of truth for inventory.
How to map locations
Location mapping is the first step in the Shopify integration setup.
Open the Integration Marketplace in Katana.
Search for Shopify and connect your store.
During setup, you’ll see a list of your Shopify locations.
For each one, choose a corresponding Katana location.
Need a new Katana location? Click + Create new location directly from the dropdown.
Notes:
Shopify Online Store orders will be imported to the Katana location you map for online sales.
Any Shopify locations you don’t map will default to your Katana Default location for orders.
If connecting multiple Shopify stores, you can map them to the same or different Katana locations.
Importing stock from Shopify
When importing initial stock during the connection:
Stock is imported per location based on your mapping.
If multiple Shopify locations are mapped to one Katana location, their inventory is summed into that Katana location.
Read more about importing initial stock.
Syncing stock to Shopify
Ongoing stock sync also follows your location mapping:
Stock from a mapped Katana location is synced back to the corresponding Shopify location (including POS locations like retail stores).
The Katana location mapped to your Shopify Online Store controls stock levels shown for online orders.
If you leave Shopify locations unmapped, Katana will push stock from your Default location to all of them.
In this case, Shopify may show incorrect total stock because it sums quantities across all locations. Katana, however, will always show the correct stock.
By mapping locations properly, you’ll keep inventory accurate across both systems and ensure orders are fulfilled from the right place.
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