Note: If you do not use "Prices Entered With Tax" setting for Sales Prices in Bigcommerce, then you can ignore the tax rates field during Bigcommerce initial connection as it will not have any effect on the data import. If you use "Prices Entered With Tax" setting in Bigcommerce, then we suggest reading further. You can check your settings in Bigcommerce from "Settings" > "Setup > "Tax" > "Tax settings".

The tax rate setting in the connection configuration of Bigcommerce integration is important for defining Default Sales Prices for products in product cards in Katana.

Price per unit on Sales Orders synced from Bigcommerce will always match the Sales Price for a product on a Bigcommerce Sales Order even if it's different from the Default Sales Price for the product in Katana.

In Katana, default Sales Prices for products (defined on product cards) do not include any taxes. Taxes are added to products on Sales Orders.

In Bigcommerce, the user can select whether taxes are included or not included in product prices. Bigcommerce user can change this global store setting in Bigcommerce from "Settings" > "Setup > "Tax" > "Tax settings".

Therefore, how Default Sales Prices are recorded in Katana for products imported from Bigcommerce is dependent on your tax settings in Bigcommerce.

- If you use "Prices Entered With Tax" setting in Bigcommerce, then we ask for the default tax rate in order to calculate the Default Sales Price for products in Katana without the taxes.

- If you do not use "Prices Entered With Tax" setting in Bigcommerce, then we ignore the default tax rate when defining Default Sales Prices for products imported from Bigcommerce.

Example 1

- Bigcommerce store is using "Prices Entered With Tax" setting.

- Price of a product in Bigcommerce is USD 100 (taxes included).

- Default tax rate is 20% VAT.

- Katana imports product data and sets the taxes excluded Default Sales Price in Katana to USD 83.33 (formula: 100/(1+20%))

Example 2

- Bigcommerce store is not using "Prices Entered With Tax" setting.

- Price of a product in Bigcommerce is USD 100 (taxes excluded).

- Katana imports product data and sets the taxes excluded Sales Price in Katana to USD 100.

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