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Syncware integration

Software to automate orders, shipments, and inventory for multi-channel consumer product brands.

Michael De Giovanni avatar
Written by Michael De Giovanni
Updated over a year ago

Syncware is a codeless solution for automating orders, shipments, and inventory for multi-channel sales. You can save time by automating manual order processing and putting your multi-channel merchant operations on autopilot.

Syncware offers more than 300 apps that connect to Katana, further providing visibility at every step of your fulfillment cycle: Faire, SPS Commerce, SquareSpace, ShipBob, Ecwid, Target (incl. Dropship), and many more.

With this integration, you can:

  • Export orders from e-commerce, marketplace, and POS systems and send sales orders to Katana and vice versa

  • Retrieve order shipment information

  • Sync products information across platforms

  • Push inventory updates between apps

  • Push Purchase Orders from Katana to other systems and receive updates back

Gain an overview of inventory and order status between Katana and other apps.

Find out more:

Connecting Syncware to Katana

Dedicated Account manager

Begin by reaching out to [email protected] for a demo where a dedicated Syncware expert will walk you through the setup step-by-step and help to configure the integration to your needs.

Self-onboarding

The self-sign-up process in Syncware requires entering billing information, so make sure to review pricing plans as this integration is subject to be paid directly to Syncware. Follow these steps to kick off using Syncware:

  1. Subscribe here

  2. Once in Syncware, navigate to Settings > Connections

  3. Find Katana and click "Connect"

  4. Enter your Katana login information into a prompted login window. This gives the approval to connect to the Syncware application.

  5. Upon successful connection, you are redirected back to Syncware, and a green pop-up shows 'Connected' πŸŽ‰

Voila πŸ’ƒ Katana is ready to be connected with other apps. To see other connections, go to Syncware Settings and pick the needed one, e.g. Etsy, Wix, or BrightPearl. EDI can be also found there.

NOTE: List of use cases is based on Katana functionalities and apps that are available in Syncware. Not all workflows have been personally tested.

For any help, please contact Syncware team via [email protected]

NOTE: At this time, this integration does not support Katana's Shipping fee

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