Fixing the currency rate on a sales order (SO) ensures stable pricing for customers and accurate financial records. By locking the exchange rate, you avoid unexpected fluctuations in order totals and keep your reporting consistent.
Why fixing matters
Guarantees consistent pricing once the order is confirmed.
Prevents exchange rate changes from altering open orders.
Ensures financial records align with invoices and accounting.
Katana updates exchange rates daily on open orders, but the rate is automatically fixed in certain situations.
When Katana automatically fixes currency rates
Katana will lock the exchange rate on an SO when:
The SO is marked as Packed or Delivered.
The SO is pushed to accounting software for invoicing (Xero, QuickBooks).
The SO is imported from an e-commerce store (Shopify, WooCommerce).
This mirrors the typical point in your workflow when invoices are created, ensuring your accounting records remain accurate.
Manually editing conversion rates
In some cases, you may still need to adjust the conversion rate manually (for example, to match the rate agreed with a customer).
Learn more about editing conversion rates
Key notes
Once fixed, the currency rate stays locked on the SO.
Manual edits are possible, but the currency field itself cannot be changed.
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