Shopify can offer prices in multiple currencies via Shopify Markets. Katana stores each connection's data in a single base currency β the currency Katana was created with.
Learn how multicurrency Shopify orders are imported and what to keep an eye on.
Order currency
When a Shopify order is imported into Katana:
The order is converted to Katana's base currency at the exchange rate in effect at the time the order is placed, recorded by Shopify.
The total, line item prices, taxes, and shipping fees are all stored in Katana's base currency.
The original order currency is preserved in the order's metadata for reference.
This conversion occurs once during import. Later edits or refunds reuse the same exchange rate.
Product prices
Product import delivers the price in your Shopify store's base currency, not the per-market price. If you want different default sales prices in Katana for different currencies, manage them in Katana after import.
For tax-inclusive Shopify stores, the default tax rate you enter on the Products tab is applied to the imported price using 100 / (1 + n%) to derive a tax-exclusive Katana sales price.
Note: Shopify store settings (currency, default location, tax inclusion/exclusion) sync to Katana once per day. You can also trigger a manual update by reconfiguring the Shopify integration.
Inventory sync
Inventory sync is unit-only, currency is not important. Stock levels are pushed to all mapped Shopify locations regardless of which markets/currencies they serve.
Things to watch for
Refunds. Shopify refund amounts are recorded in the order's original currency. Katana converts them on import.
Reports. Katana's revenue and margin reports use Katana's base currency. Compare against Shopify reports knowing they're in different currencies.
Multiple stores. If you connect multiple Shopify stores with different base currencies, each connection runs independently in its own currency, but everything is stored in the same Katana base currency in Katana.
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