In Katana, items may appear crossed out on orders, stock adjustments, or transfers due to various reasons such as deactivation or deletion from inventory. This visual indicator helps identify discrepancies or issues with the item. Regularly reviewing item statuses helps maintain accurate stock records and smooth operations.

Deleted items cannot be restored in Katana. If you want to restore an item, you need to create a new item with the same name and attributes. On orders, you can delete the line item that have been crossed out and replace it with a newly created item.

Example of a deleted item:
​

Your feedback is invaluable. Let us know your thoughts on this article or anything in Katana you'd like to see improved: [email protected]