In Katana, products are finished goods intended for sale, materials are raw inputs used in production (but can also be sold), and services are non-inventory goods that are always available, but don't participate in warehouse workflows.
Products include key details like SKUs and pricing, which are essential for tracking inventory and sales. Materials, on the other hand, are tracked for consumption in manufacturing processes. Services are usually categorized and can use service codes.
When adding inventory to Katana, it's common to question whether an item should be classified as a product or material. This short guide should help.
Materials
An item is classified as a material if it is a raw material used in production and usually not sold.
Products
An item is classified as a product if it's:
A finished product
Requires Subassembly
Sold on its own (as a replacement part)
An item that is purchased then resold
Services
An item is classified as a service if it is something you sell, but it isn't something that holds any physical inventory.
Items such as: Services, Customization Fees, Warranty Plans, Retainers.
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