Skip to main content

How do I change my password?

A guide on how to change your password

Dayvid Lorbiecke avatar
Written by Dayvid Lorbiecke
Updated this week

You can easily reset your Katana password from the login page.


Steps to change your password

  1. Log out (if you’re already signed in)

    • Click your account name in the top corner of Katana.

    • Select Log out and confirm in the popup.

      Screenshot showing the logout option in Katana

  2. Go to the login page

    • On the Katana login screen, click Don’t remember your password? (below the login form).

  3. Request a reset email

    • Enter your account email address.

    • Click Send email.

  4. Confirm from your inbox

    • Open the password reset email.

    • Click Confirm to continue.

  5. Set a new password

    • A new browser page will open.

    • Enter your new password and save it.

Your password is now updated. Use it next time you log in to Katana.


Notes

  • Make sure your new password is secure (at least 8 characters, and ideally with a mix of letters, numbers, and symbols).

  • If you don’t see the reset email, check your Spam or Junk folder.


Your feedback is invaluable. Let us know your thoughts on this article or anything in Katana you'd like to see improved: [email protected]

Did this answer your question?