FAQs

Some of the more common issues you may encounter or have questions about

9 articles in this collection
Written by Dayvid Lorbiecke

I can't find a Save button! How do I save in Katana?

How saving works in Katana

Written by Dayvid Lorbiecke
Updated over a week ago

Is Katana available in other languages besides English?

How to use Katana in a language besides English

Written by Dayvid Lorbiecke
Updated over a week ago

Video: Translate Katana into other languages

See how to apply Google Translate functionality to use Katana in different languages

Written by Dayvid Lorbiecke
Updated over a week ago

How do I delete demo data?

See how to get rid of the demo data if you no longer need it

Written by Dayvid Lorbiecke
Updated over a week ago

How do I change my password?

A guide on how to change your password

Written by Dayvid Lorbiecke
Updated over a week ago

What must my password contain?

How to create a password for Katana

Written by Dayvid Lorbiecke
Updated over a week ago

Make in Batch or Make to Order?

A guide to help understand the difference between Make in batch and Make to order

Written by Dayvid Lorbiecke
Updated over a week ago

Sometimes I get an "Oh no..." error message in Katana. What should I do?

How to solve "Oh no..." messages in Katana

Written by Dayvid Lorbiecke
Updated over a week ago

How do I attach files to items and orders?

Guidance on attaching files in Katana

Written by Dayvid Lorbiecke
Updated over a week ago