FAQs
Some of the more common issues you may encounter or have questions about
By David1 author12 articles
- I can't find a save button — how do I save in Katana?How saving works in Katana
- Can I use Katana in other languages besides English?How to use Katana in a language besides English
- How do I delete demo data?See how to get rid of the demo data if you no longer need it
- How do I change my password?A guide on how to change your password
- What does a password need?How to create a password for Katana
- Make in batch or Make to order? / Buy or Outsource?A guide to help understand the difference between Make in batch vs Make to order as well as buy vs outsource.
- "Oh no..." Error in Katana — What to DoHow to solve "Oh no..." messages in Katana
- How do I attach files to items or orders?Guidance on attaching files in Katana
- How to delete a row on a sales order (SO)Easily delete rows/line items on orders with 2 clicks.
- Adjust table settings: column order and WidthAdjust the tables in Katana to fit your needs
- How to bulk selectBulk selecting can be a convenient way to adjust several items at a time.
- Why is the time on exported files different from the Katana interface?When exporting files, you may notice the time differing from what you see in the interface