Katana's BigCommerce integration simplifies the management of BigCommerce order fulfillment while keeping inventory and related production under control. Connect BigCommerce to Katana in just a few minutes to save you hours (or even days) of manual work every week.
It's easy to begin pulling products, customers, and sales orders (SO) from BigCommerce to Katana and you can even connect multiple BigCommerce stores to your Katana account. After you've connected your first store, you'll find the option to connect additional stores from Settings screen > Integrations.
What is synced:
Katana will pull in sales orders automatically from your BigCommerce account — all existing open SOs in BigCommerce are brought into Katana during the initial connection, and all future SOs will arrive automatically when created. BigCommerce returns are not synced to Katana. Read more
SO fulfillment statuses can sync between Katana and BigCommerce (two-way sync). Mark a SO Delivery status as Delivered in Katana, and it's automatically marked as Completed in BigCommerce (and vice versa).
(Optional) import all of your products and variants to Katana when connecting your BigCommerce store. Read more
(Optional) import all of your customers to Katana when connecting your BigCommerce store. Read more
If a new BigCommerce SO includes a customer that doesn't exist in Katana, the customer will be created automatically in Katana when the SO is imported.
If more than one BigCommerce store is connected to Katana, the integration works the same way for each store — SO sync, product, and customer import, as well as matching.
Each connected BigCommerce store can be mapped to the same (or different) Location in Katana. Read more
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