Easily manage your BigCommerce order fulfillment in Katana while keeping inventory and production under control.
Katana’s BigCommerce integration helps you:
Sync sales orders automatically
Import products and customers
Track fulfillment statuses in both systems
Manage multiple BigCommerce stores from one Katana account
Connecting BigCommerce to Katana
Open the Integrations Marketplace in Katana.
Search for BigCommerce and click Connect.
Authorize the connection.
Then, click Confirm on the next page to see the setup wizard.
You can connect multiple BigCommerce stores. After connecting your first one, repeat the steps above to add more.
What syncs between Katana and BigCommerce
All existing open SOs in BigCommerce are pulled into Katana during the initial connection.
This includes customers and products associated with those orders
All future SOs are imported automatically when created in BigCommerce.
BigCommerce returns are not synced to Katana.
Stock
Customers
If a new BigCommerce SO includes a customer not in Katana, that customer is automatically created.
Optional syncs when connecting
When connecting your BigCommerce store, you can also choose to:
Fulfillment statuses (two-way sync)
Mark a SO as Delivered in Katana → it is automatically marked Completed in BigCommerce.
Mark a SO as Completed in BigCommerce → it is automatically marked Delivered in Katana.
Stock levels
You can also reduce stock availability in BigCommerce based on commitments in Katana
Initial import (optional)
Multi-store setup and locations
You can connect more than one BigCommerce store to your Katana account.
Each store syncs sales orders, products, and customers the same way.
Each store can be mapped to the same or a different location in Katana. Read more
Your feedback is invaluable. Let us know your thoughts on this article or anything in Katana you'd like to see improved: [email protected]