Serial number tracking is a powerful feature in Katana that helps trace individual units throughout your operations. If you no longer need this functionality, you can disable it. Disabling hides the item's serial number data but does not delete it, and it shows again if you turn serial number tracking back on.
Before you begin
While serial number tracking is off for an item:
Its serial number records are hidden for all variants of the item. Nothing is deleted.
Serial numbers are not shown on its completed sales orders, purchase orders, and manufacturing orders.
Its serial numbers are not listed in the Serial numbers list view.
Disabling also removes the item's rules for generating serial numbers automatically. If you turn serial number tracking back on, you have to set them up again.
If you need the serial number history while tracking is off, export it first.
How to disable serial number tracking
Serial tracking functionality can be enabled or disabled at the item level.
Go to Stock screen and open the product card.
Under Product tracking, select No tracking.
Read the warning prompt carefully.
Confirm your decision by clicking Disable.
Once disabled:
All serial number tracking functionality will be removed.
You will not be able to assign serial numbers to this item or track them across documents.
Turning serial number tracking back on shows the item's serial numbers again. Stock moved while tracking was off is not assigned to a serial number.
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